Goggin Sivit, who sometimes writes freelance for beer publications, described a recent exchange in which she emailed an editor and forgot to include well wishes. But others say personal email threads have now become a kind of lifeline for them and their friends, in a way they haven’t been since the “golden age” of emails back in the 1990s that emails, arguably, are better for posterity than IMs. As more and more people throw in “Hope you and your family are healthy,” it’s become as much of a boilerplate as previous email openers. ![]() People who are in the fortunate position of being employed are thinking twice before they dash off a transactional email without acknowledging the coronavirus as a result, our inboxes are now filled with well wishes from mere acquaintances-or in some cases virtual strangers. It’s no longer, ‘Hope you had a good weekend.’ It’s ‘Hope you’re doing OK.’”Īs Covid-19 tears its way through communities across the globe and as fears about the virus and its impact increase, emails have taken on a different tone. “The barrier to hit Send is certainly far higher for me right now,” Sacchetti says. She included a personal anecdote about her biggest achievement that week: Getting her 3-year-old to be completely silent during a 45-minute work call. Sacchetti says she wanted to acknowledge the stress that the coronavirus was causing, express empathy, and thank everyone for working so hard. A people operations manager at the company had forwarded her information about California’s state-wide shelter-in-place order, and Sacchetti wanted to email the update to all company offices-which span nine states across the US-and go over best practices for working from home for everybody. ![]() Early last week, Sarahjane Sacchetti paused before sending an email to the staff of Cleo, the San Francisco–based benefits startup where she’s the chief executive.
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